A Little Customer Service, Please

The Kvetching Professor wonders a lot of things ... especially while on hold waiting for customer service. Such as: why do I have stay on hold for half a day waiting to speak to someone if your outgoing recording says my call is "so important?" How can I truly trust the "expected wait time?" What do I do with this periodic silence? And don't get me started on the on-hold "music!" Listen in to this episode so you too can kvetch along with me. Expected wait time = 0.

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This episode is 8 minutes long.

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This episode was published on April 9, 2018.

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