A New Mindset and Framework for Patient Engagement & Leadership with Justin Manning

Hello, and welcome to this episode of 20/20 Money! This is an extra-special episode of the show, because it's being released exactly one year to the day from when the show was started. Back then, the show was called "The Dose" so if you haven't checked out some of those earlier episodes, be sure to scroll through the show archives and check out our earlier episodes.   My guest on today's show is Dr. Justin Manning. Justin is an optometrist based in Colorado and is focused on helping other ODs scale and grow their practice through a deep consultative process and using the experience he's gained in growing a number of private practices himself to help other clinicians grow and expand their practice.   Justin joined me on the show today live on location at Vision Expo West to talk about a number of important topics that can help ODs be successful. Our conversation covered so much that we decided to break it into two parts. In Part 1 of my conversation, Justin and I talk about his journey in optometry and how he's used something called design thinking to not only frame how he discusses tx plans with pts but how he's also used it in a leadership capacity within his office.   From there our conversation continues to go down the path of why and how ODs should and can become better leaders within their practice and the impact that it can have not only on themselves but their entire practice.   I'll also give a heads up that you may here an audible change in the background as we had to pause our recording because the area we thought was going to be quiet and remote at VEW turned out to get quite noisy…so when you hear a sudden change in the audio background, that's why.   As a reminder, you can get all the information discussed in today's conversation by visiting our website at integratedpwm.com and clicking on the Learning Center. While there, you can also set up a 15min pre-discovery conversation to learn a little bit more about what it means to work with our firm or check out any number of additional free resources like our eBooks and on-demand webinars.   And with that introduction, I hope you enjoy my conversation with Dr. Justin Manning.   Justin's LinkedIn page. eyeLeader website —————————————————————————————————— Please rate and subscribe to 20/20 Money on these platforms Apple Podcasts Spotify Google Play Stitcher  —————————————————————————————————— For past episodes of 20/20 Money with full companion show notes, please check out our episode archive here!