A new playbook for digital transformation in the age of COVID and beyond — with Paddy Padmanabhan

COVID-19 has accelerated a digital transformation that was already underway in hospitals across the United States. Now two healthcare experts — Paddy Padmanabhan, founder and CEO of Damo Consulting, a digital transformation advisory firm, and longtime healthcare CIO Ed Marx, now chief digital officer of HCI Group — have written a new playbook to help providers accelerate that transformation, while developing what they call a 'digital roadmap' to help ensure lasting value from IT investments."Healthcare IT News Executive Editor Mike Miliard sat down with Padmanabhan this week to discuss the book, the lessons therein, and other trends in healthcare including patient engagement and the evolving role of the electronic health record. Enjoy the conversation."Talking points:Who should lead digital transformation in healthcare? The digital transformation roadmapTelehealth’s role in digital transformationHow the pandemic is changing the landscape of virtual careThe growing importance of patient loyalty and patient choiceHow the EHR is evolvingAI, machine learning, voice recognition, and other promising new technologiesThoughts on the new info blocking rulesMore about this episode:The book: "Healthcare Digital Transformation: How Consumerism, Technology and Pandemic are Accelerating the Future"COVID-19 digital transformation update, with Hal WolfONC officials offer update on information blocking rules complianceHITN's Technology Optimization Best Practices series