A new skills framework to futureproof retail banking in Ireland

IOB recently launched the first phase of the Irish Financial Services Skills Framework.  The world-first model has been designed to equip Ireland’s retail banking workforce with critical knowledge about the skills needed for the future of the sector.  To explain how it works, Tom was joined by Mary O’Dea, CEO of IOB. 

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This episode was published on July 14, 2025.

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IOB recently launched the first phase of the Irish Financial Services Skills Framework. The world-first model has been designed to equip Ireland’s retail banking workforce with critical knowledge about the skills needed for the future of the...

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