A Paradigm Shift in Carrier Service Management Costs

In an effort by network services providers to increase their margins and push their costs of doing business onto the customer, enterprises should be prepared for a meaningful change in the way they are likely to be charged for the cost of basic network services. In this 8-minute podcast, TC2 Director Keith Cook joins Tony Mangino to discuss what enterprises need to know when their provider proposes the addition of new, explicit charges for service management, a function that has historically been included in the cost of the service.  This tactic has increased tremendously, in fact becoming nearly standard practice today. If you would like to learn more about our experience in this space, please visit our Strategic Sourcing and Success Stories webpage.