A paradigm shift: Puppet and ServiceNow integrations

from Pulling the Strings · host Ben Ford, Molly Erdle

User research shows that a huge number of our customers were using ServiceNow alongside Puppet Enterprise. It only made sense to teach the tools how to integrate with each other so that users didn't have to switch between them. Molly and Milad join us from Puppet's Integrations team to tell us how they put user experience front and center when building the new extensions.Learn more: Join our community at https://slack.puppet.comFind more about the integration at http://puppet.com/integrations/servicenow/Let us know about new integration ideas at https://pup.pt/ideast/ideas

What this episode covers

Hear from Puppet's Integrations team about the benefits of expanding into a new workflow paradigm as they built our ServiceNow integrations.

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A paradigm shift: Puppet and ServiceNow integrations

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This episode is 35 minutes long.

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This episode was published on November 17, 2021.

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