A patient complaint that actually led to change

<p>When his wife died of endometrial cancer, Charles Kinch refused to accept that the care she received was the best she could get. His complaint, at first dismissed, has now sparked major changes in how cancer patients in British Columbia are treated and supported.</p>

An episode of the White Coat, Black Art podcast, hosted by CBC, titled "A patient complaint that actually led to change" was published on October 17, 2025 and runs 26 minutes.

October 17, 2025 ·26m · White Coat, Black Art

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Summary

When his wife died of endometrial cancer, Charles Kinch refused to accept that the care she received was the best she could get. His complaint, at first dismissed, has now sparked major changes in how cancer patients in British Columbia are treated and supported.

Episode Description

When his wife died of endometrial cancer, Charles Kinch refused to accept that the care she received was the best she could get. His complaint, at first dismissed, has now sparked major changes in how cancer patients in British Columbia are treated and supported.

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