A PM’s guide to mergers and acquisitions | Sowmya Sundararagavan, Sr. Dir. Product (Freshworks)

Today, we’re talking with Sowmya Sundararagavan, Senior Director of Product at Freshworks, an AI customer service, IT, and CRM software platform. This episode with Sowmya was a master class in product leadership after an acquisition. She explains: The worst thing you can do as a product leader post-acquisition Her process to successfully integrate separate product visions How to bridge the gap between old and new teams during M&As Links LinkedIn: https://www.linkedin.com/in/sowmya-s-ragavan/ Freshworks: https://www.freshworks.com/ Resources The FinOps Foundation: https://www.finops.org/ How to A/B test your product to millions in ARR | Eric Metelka, Head of Product (Eppo): https://www.youtube.com/watch?v=3u5vovkAtXc Chapters 00:00 Intro 01:08 Career Journey: From Banking to Tech 01:56 Navigating Post-Acquisition Challenges 04:47 Balancing Legacy and Innovation 07:44 Customer-Centric Focus in M&A 20:49 Evaluating M&A Opportunities 26:29 The Role of FinOps in Cloud Cost Management 33:26 AI in IT Operations and Asset Management 39:14 Outro Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.