"A Sale Isn't a Sale Until The Invoice is PAID..." episode artwork

EPISODE · Jul 2, 2026 · 24 MIN

"A Sale Isn't a Sale Until The Invoice is PAID..."

from Ambitious Lifestyle Business podcast · host John Lamerton & Jason Brockman

Get the Late Payment Calculator: https://chargeservices.co.uk/late-payment-calculator Find out more about the One Percent Club: https://www.bigidea.co.uk/one-percent-club In this episode:  0.00 - Introduction  1.04 - What impact does late payment have on small business owners? 2:59 - A sale isn't a sale until the invoice is paid 6.11 - Charging interest on late payments 10.41 - Prevention is better than cure 14.26 - You're not in the wrong to ask for your money! 16:22 - Will the Small Business Protections (Late Payments) Bill actually help small businesses? 18.22 - Paying tax on "profits" you haven't actually received! 20.15 - Sacking off work for a Friday afternoon at the soft play. 23.30 - What does an ambitious lifestyle business look like for Jenni? Late payments are horrible. Not just because they muck up your cash flow. But because of the "ick" attached to them. The awkwardness of chasing. That "am I being too pushy?" feeling. The ridiculous situation where you've done the work, but somehow feel bad asking for YOUR MONEY. There's often a gap between sending invoices and actually getting paid. Jenni Sampson helps reduce that gap - and reduce the "ick" too. In this episode of the Ambitious Lifestyle Business podcast, Jason and I spoke to Jenni about how she built a simple credit control system that any small business owner can follow. It's a clear, step-by-step process for following up, using templates, scripts and simple confidence-building prompts. The result? Better cash flow. Less stress. No more guessing what to say. And much less of that horrible knot-in-the-stomach feeling when an invoice goes overdue. We also talk with Jenni about charging interest on late payments, whether the government's new "Small Business Protection Bill" will make an ounce of difference, and the importance of chasing debt promptly (and certainly before you pay VAT and Corporation Tax on it! 🤦) We talked about the whole journey on this latest episode of the Ambitious Lifestyle Business podcast. Available everywhere you get your podcasts.

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