A Slice of Superior Customer Service With Deric Rosenbaum

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailGet ready to uncover the mysteries behind the success of Groucho's Deli, an iconic restaurant that's stood the test of time for 80 years. Deric Rosenbaum, the president of this thriving chain, joins us on the show to share his insights on a two-fold approach to innovation and the significance of open platforms. On this episode, you'll learn from Deric about:Customer engagement Using feedback to redirectCompatible traditional and progressive guest experience tacticsMore!Thanks, Deric!

Episode metadata supplied by the publisher feed · Published Nov 9, 2023

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A Slice of Superior Customer Service With Deric Rosenbaum

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This episode is 18 minutes long.

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This episode was published on November 9, 2023.

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