A Slice of Superior Customer Service With Deric Rosenbaum

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailGet ready to uncover the mysteries behind the success of Groucho's Deli, an iconic restaurant that's stood the test of time for 80 years. Deric Rosenbaum, the president of this thriving chain, joins us on the show to share his insights on a two-fold approach to innovation and the significance of open platforms. On this episode, you'll learn from Deric about:Customer engagement Using feedback to redirectCompatible traditional and progressive guest experience tacticsMore!Thanks, Deric!

What this episode covers

Send us Fan Mail Get ready to uncover the mysteries behind the success of Groucho's Deli, an iconic restaurant that's stood the test of time for 80 years. Deric Rosenbaum, the president of this thriving chain, joins us on the show to share his insights on a two-fold approach to innovation and the significance of open platforms. On this episode, you'll learn from Deric about: Customer engagement Using feedback to redirectCompatible traditional and progressive guest experience tacti...

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A Slice of Superior Customer Service With Deric Rosenbaum

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How long is this episode of Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates?

This episode is 18 minutes long.

When was this Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates episode published?

This episode was published on November 9, 2023.

What is this episode about?

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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