A Smarter Member Experience: Innovation, Engagement, and Growth at TAHPERD

In this episode, hosts Rachel Naylor and Lisa Fall, CMP, welcome Britt Klein, Director of Exhibits and Member Engagement at TAHPERD, for a look ahead at what’s coming in 2026. The conversation highlights the launch of TAHPERD’s new mobile app—available on Apple and Android—designed to make member engagement, event registration, and access to key information easier than ever. Britt shares how features like a digital membership card, integrated learning management system, event photos, and auto-renewal streamline the member experience and support ongoing professional development. Along the way, Britt and Lisa reflect on their own growth through association involvement and the value of building meaningful relationships. The episode wraps with appreciation for the TAHPERD community and excitement for the year ahead.   reMOVEing Layers is produced by Association Briefings.