EPISODE · Apr 15, 2025 · 16 MIN
A Strategic Guide to Transforming Facility Management with AI
from Connected FM · host Lori Rowlandson, Elizabeth Shelton
Lorri Rowlandson, head of strategy and innovation at BGIS, outlines a three-layer approach to AI integration: individual level desktop AI for job reengineering, operational level AI for enhancing internal efficiencies and client value-driven AI for service improvement. She emphasizes the importance of practical innovation, responsible AI use, employee engagement and continuous learning. This episode is sponsored by Envoy. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Embed this episode
What this episode covers
Lorri Rowlandson of BGIS explores AI’s impact on FM and corporate real estate, outlining a three-layer approach to integration. With examples like a finance bot and HVAC optimization, she highlights practical innovation, responsible AI, and continuous learning.
Ready to play
A Strategic Guide to Transforming Facility Management with AI
No transcript for this episode yet
Similar Episodes
Mar 20, 2026 ·42m
Similar Podcasts
No similar podcasts found.