A Tale of Two Healthcare Consumers - Present and Future

In this episode, we deliver insider insight into the consumer driven healthcare landscape Consumer driven healthcare is rapidly changing the industry landscape. How are consumers responding? As consumers begin to navigate their new financial responsibilities, are they rising to the occasion – or are they resistant to change? What is their current level of fluency and degree of engagement in making healthcare spending and saving decisions – and managing their overall care? Where are we today, and where do we need to go? Join us as we assess the knowledge, attitudes and behavior of today's healthcare consumers and gauge our industry's progress toward true consumerism in healthcare. The first podcast, "A Tale of Two Consumers – Present and Future," in the three-part series, is now available.