EPISODE · Aug 22, 2024 · 15 MIN
'A three-headed monster of extreme weather, hyperinflation and social inflation is threatening the insurance industry': Karen Clark & Company (KCC).
from The Connected Podcast · host Allison Harris
The Connected Podcast: News and Events in the Insurance EcosystemThe Connected Podcast: News and Events in the Insurance EcosystemWelcome to The Connected Podcast, where we delve into the latest news and events shaping the insurance ecosystem. In this episode, we have a diverse range of topics to explore, from transformative industry partnerships to pivotal trends affecting insurance coverage and claims. Here’s a sneak peek into what you’ll discover: Clearcover's Partnership with ServiceUpClearcover, a cutting-edge insurance company, has entered into a strategic partnership with ServiceUp, a technology firm specializing in automotive repair. This collaboration aims to transform the car repair process by integrating Clearcover's streamlined claims procedures with ServiceUp's top-notch "white glove" service. Through Clearcover's mobile platform, policyholders can now schedule and receive vehicle repairs without leaving their homes, as ServiceUp handles vehicle pick-up and delivery.Key highlights include:Aaron Wheaton, Clearcover's Chief of Claims and Customer Service: Expressed excitement about offering unparalleled convenience and quality service through this tech-driven approach, noting significant efficiency improvements.Brett Carlson, ServiceUp CEO: Emphasized the joint commitment to customer service and innovation, citing the partnership as setting new standards in the automotive and insurance sectors.A recent case study by ServiceUp reported a 30% reduction in repair cycle times and a weekly saving of over 20 hours per adjuster for Clearcover. Declining Flood Insurance Coverage Along the East CoastDespite a significant population increase in high-risk flood areas along the East Coast, flood insurance policies are on the decline. For example:Florida: Only 12% of 8.97 million properties have flood insurance; a minor 1.2% increase from the previous year.Georgia: Experienced a 3.7% decrease, with just 1.6% of 4.2 million properties covered.South Carolina: A 3.1% decrease, with 6.5% of 2.1 million properties covered.North Carolina: Saw a 2.5% drop, with only 2.6% of 4.3 million properties insured.Further declines are noted in northern states like Pennsylvania, New York, New Jersey, and Connecticut, with Pennsylvania seeing the largest decrease at 3.9%, leaving only 0.7% of its properties with flood insurance.Trevor Burgess, CEO of Neptune Flood, attributed the decline to the NFIP's new pricing structure that eliminates subsidies, leading to annual price hikes of up to 18%. As a result, many consumers are opting out of non-mandatory flood insurance coverage.This data points to the need for insurance companies to reconsider their strategies in providing services and maintaining coverage, especially in high-risk areas. Challenges in Roofing and Hurricane Season PreparednessA recent study by itel highlights the decline in three-tab asphalt shingle production, down 68% since 2019, just as peak hurricane season nears. With nearly four million U.S. homeowners filing annual claims for wind or hail damage, the shift away from these shingles poses challenges for localized roof repairs and increases pressure on insurance carriers for replacements.Key factors driving this decline include rising production costs, consumer shifts to more durable architectural shingles, and sustainability regulations. The impact is pronounced in hurricane-prone states, where three-tab shingles are prevalent. The Florida Division of Emergency Mana
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The Connected Podcast: News and Events in the Insurance EcosystemThe Connected Podcast: News and Events in the Insurance EcosystemWelcome to The Connected Podcast, where we delve into the latest news and events shaping the insurance ecosystem. In this episode, we have a diverse range of topics to explore, from transformative industry partnerships to pivotal trends affecting insurance coverage and claims. Here’s a sneak peek into what you’ll discover: Clearcover's Partnership with Serv...
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'A three-headed monster of extreme weather, hyperinflation and social inflation is threatening the insurance industry': Karen Clark & Company (KCC).
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