A Training Model Refresh for the Industry

from Call Center Confidential · host Trey_Briggs

In this thought-provoking episode, top industry trainer and thought leader Trey Briggs discusses a pundit's recent call for a current training model refresh for the call center industry, what that would look like, and what it would take for the industry to take this step forward. Trey offers industry-leading solutions based on a unique level of knowledge and expertise. Check it out!

Episode metadata supplied by the publisher feed · Published Apr 10, 2025

Embed this episode

Attribution link and audio player

Ready to play

A Training Model Refresh for the Industry

0:00 17:31

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Call Center Confidential?

This episode is 17 minutes long.

When was this Call Center Confidential episode published?

This episode was published on April 10, 2025.

Can I download this Call Center Confidential episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!