EPISODE · Apr 25, 2017 · 28 MIN
A United Airlines Post Mortem Discussion, With Diane Magers - CB48
from The Chief Customer Officer Human Duct Tape Show
This week, in response to so many people asking me to weigh in on the United Airlines incident, I've enlisted my friend and colleague Diane Magers to have a discussion with me to look backwards and assess/discuss what's gone on to date.
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A United Airlines Post Mortem Discussion, With Diane Magers - CB48
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