A VIDA É CURTA PRA SER FIGURANTE | Lucas Fonseca ( beX.educação ) Era Uma Vez Podcast 2º temporada

from Era Uma Vez Podcast | CX, Inovação & Marketing · host Era uma vez Podcast

No episódio de hoje do Era Uma Vez Podcast, recebemos Lucas Fonseca, fundador da beX.educação, para uma conversa que começou sobre experiência do cliente… e terminou como uma aula brutal sobre protagonismo, coragem e carreira.Lucas compartilha histórias reais do mundo corporativo, cases que mudaram empresas por dentro e momentos pessoais que moldaram sua mentalidade.Esse episódio não é sobre “encantar cliente”.É sobre deixar de ser figurante e assumir o controle do seu próprio jogo.Você vai entender:▶️ Por que “CX não é só ferramenta”▶️ A diferença entre produteiros e estrategistas▶️ Como “hackear” o sistema decisório das empresas▶️ Por que coragem e criatividade valem mais do que cargo▶️ O método CPCF (Criatividade, Paixão, Conhecimento e Foco)▶️ E por que a vida é curta demais pra viver no automáticoProduzido por era.com.br

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This episode is 1 hour and 17 minutes long.

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This episode was published on February 18, 2026.

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