A Whole New World USA: An update on the 2021 GBTA Business Travel Index

Last year, GBTA released our flagship report—the Business Travel Index or BTI—in partnership with HRS. The BTI estimates business travel spend around the world and forecasts spending five years into the future. With a new BTI set for release at the GBTA Convention in August 2022, and a VUCA (Volatility, Uncertainty, Complexity and Ambiguity) world that brought some more unforeseeable events that happened since, we wanted to reflect back on last year's release and examine where the industry stands today and discuss some of the key trends and issues that will likely drive the updated forecast. Join Tatila Downing, Vice President of Pay & Stay for HRS and Chris Ely, research director for GBTA for an insightful podcast discussion on business travel spend, sustainability, pricing, staffing, and recovery in North America and around the globe. Hear more about the new paradigm in corporate travel in terms of how we work today and how we pay. In addition, learn how data and metrics can be used to help travelers and procurement departments make better decisions.