A wine with: Jennifer Bicknell

#awinewith Jennifer Bicknell, Founder of Bicknell Law & Consulting https://jenniferbicknell.com.au/ In this episode we talked about... * The "Seth Godin concert" moment that made a happy international law firm partner realise she no longer fit her tribe - and why the only person who'd let her do the crazy thingsshe wanted to do was her. * Why Jen calls herself a dispute prevention advisor: almost every workplace dispute that landed in her inbox could have been prevented by one difficult conversation, had early,when the issue was small. * What workplace law actually covers, and why doing nothing is usually the wrong response - from toxic employees driving out your rock stars to the positive duty to prevent sexualharassment. * The five essential ingredients of an effective difficult conversation: see it as an opportunity, use empathy, be self-aware, make no assumptions, and address the behaviour, notthe person. * The golf swing method - a 5-minute planning tool that starts with what winning looks like, a script you don't hide ("this conversation is really important to me, so I've preparedsome notes"), and a warm welcome that sets the tone. * Why delaying a hard conversation is like ignoring a toothache: the earlier you have it, the more likely you can keep it human, take a walk, and even use humour. * Candor is kindness - why letting someone languish for years in a role that doesn't suit them is the cruel option, and why avoiding the conversation is about our comfort, not theirfeelings. * Jen's advice: use your connections, roleplay the hard conversations with people you trust, and pick yourself - because once you run your own business, you never go back. Get more SPARK in your business… SPARK Instagram Community | https://www.instagram.com/sparkbusiness.global/ FREE SPARK CEO Scorecard | https://sparkbusiness.global/the-spark-ceo-scorecard $15k Quarterly Cash Grants for Women in Business | https://sparkbusiness.global/spark-women-in-business-grants Join The SPARK CEO Hub | https://sparkbusiness.global/spark-ceo-hub Thank you to IP Australia for supporting the SPARK podcast and women in business.