Abby Murtagh, Area Vice President, Hilton, interviewed by Lan Elliott

from It's Personal Stories, A Hospitality Podcast · host David Kong

Abby discusses how authenticity and kindness together are where real power comes from. She talks about how she was able to reopen the resort and quickly fill almost every open position by first establishing the key characteristics and values for certain roles and ensuring they had an inclusive list of qualified candidates. When leading diverse teams, Abby advises leaders to start by building trust, which encourages interesting conversations and allows teams to embrace healthy conflict.

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This episode was published on March 20, 2023.

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