EPISODE · Sep 18, 2020 · 27 MIN
Abigail Chen of SGI Talks about the Importance of Managing Your Service Business by the Numbers
from The Successful Contractor Podcast · host CertainPath
Welcome to The Successful Contractor Podcast, Powered by Success Group International (SGI). A show for residential contractors about residential contractors… We chronicle business journeys, share insights, and celebrate successes in this wonderful industry. Thank you to our sponsors: pulseM- pulseM is the #1 Review generation platform built for Home Services. Majority of SGI members use pulseM for Google Reviews, Customer Communication through text messaging and much more. For more information please visit pulsem.me. Greensky- Greensky. The GreenSky® Loan Program is a leader in home improvement financing. Trusted by thousands of contractors in the U.S., we provide consumer financing options to help you close more sales and grow your business. For more information, go to greenskycredit.com/sponsor/sgi Placement SEO- This message is brought to you by PlacementSEO. As an SGI member, you can receive a 100% fully optimized website that’s hosted for free! Have a website you already like? PlacementSEO can dramatically boost your presence on Google free for 90 days. SEO generates 90% more clicks than Local Service Ads and PPC. Visit your sgileads.com for more information. The Successful Contractor Podcast is a part of the Success Group International family. SGI is the largest, member-owned ‘best practices’ organization for independent, residential-services contractors. SGI provides its members a competitive edge through proven, proprietary management tools and expertise, marketing programs, training, and group buying power, along with a highly active and eager-to-help membership. For more information about Success Group International, visit www.yoursgi.com.
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What this episode covers
So many business owners simply rely on getting their financials at the end of the month—if they’re lucky, in some cases—to judge the health of their company. What we know at SGI is that just does not provide you fast enough real time information. We have daily reports and key performance indicators to measure those numbers against to help our members truly manage their companies on a daily basis. Abigail has owned her own business, ran a highly successful HVAC company, and now serves as SGI’s Vice President of Operations. In today’s episode, Abigail will share with you all the finer details about the DMER and KPIs, and how to manage to that report and those numbers.
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Abigail Chen of SGI Talks about the Importance of Managing Your Service Business by the Numbers
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