ABSENTEEISM MITIGATION (ENFORCING STRICT ATTENDANCE PROTOCOLS AND OBJECTIVE ACCOUNTABILITY) episode artwork

EPISODE · Jul 9, 2026 · 6 MIN

ABSENTEEISM MITIGATION (ENFORCING STRICT ATTENDANCE PROTOCOLS AND OBJECTIVE ACCOUNTABILITY)

from Thrive: Leadership Skills for C-Store Managers · host C-Store Center

SHOW NOTES (THRIVE VERSION)Episode Title: Absenteeism Mitigation: Enforcing Strict Attendance Protocols and Objective Accountability (Episode 109) Episode Description: "You caused this turnover crisis because you treated the attendance policy like a game to be played, rather than stepping in as a leader to stop a manipulative worker who was actively destroying your team." In this episode of Thrive, Mike Hernandez explains why Store Managers must stop acting like passive record-keepers and start aggressively hunting down the attendance patterns that toxic employees use to manipulate the schedule.What You Will Learn:Mike's Professional Background: Why tolerating an employee who rides the edge of the final warning point system actively drives your best, most reliable cashiers to quit.The Attendance Pattern Audit: How to look beyond the raw number of call-outs and identify the hidden trends—like always calling in sick on truck delivery days or Sunday mornings.The Direct Pattern Intervention: The exact script to use when pulling an employee into the office to confront their specific call-out pattern before they hit the final warning limit.Fearless Termination: Why keeping an unreliable employee out of fear of a schedule gap is an illusion, and why you must cut them loose to protect the culture of your store.Resources & Links:Download the Attendance Pattern Audit: Text the code word THRIVE109 to 9 5 6 - 8 9 7 - 9 1 9 2.Get the Digital Interactive Version: Email the code word THRIVE109 to [email protected] for a mobile-friendly checklist to log your compliance records and cover your assets.Recommended Listen: Drive: Episode 100.

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ABSENTEEISM MITIGATION (ENFORCING STRICT ATTENDANCE PROTOCOLS AND OBJECTIVE ACCOUNTABILITY)

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