EPISODE · Jul 9, 2026 · 6 MIN
ABSENTEEISM MITIGATION (ENFORCING STRICT ATTENDANCE PROTOCOLS AND OBJECTIVE ACCOUNTABILITY)
from Thrive: Leadership Skills for C-Store Managers · host C-Store Center
SHOW NOTES (THRIVE VERSION)Episode Title: Absenteeism Mitigation: Enforcing Strict Attendance Protocols and Objective Accountability (Episode 109) Episode Description: "You caused this turnover crisis because you treated the attendance policy like a game to be played, rather than stepping in as a leader to stop a manipulative worker who was actively destroying your team." In this episode of Thrive, Mike Hernandez explains why Store Managers must stop acting like passive record-keepers and start aggressively hunting down the attendance patterns that toxic employees use to manipulate the schedule.What You Will Learn:Mike's Professional Background: Why tolerating an employee who rides the edge of the final warning point system actively drives your best, most reliable cashiers to quit.The Attendance Pattern Audit: How to look beyond the raw number of call-outs and identify the hidden trends—like always calling in sick on truck delivery days or Sunday mornings.The Direct Pattern Intervention: The exact script to use when pulling an employee into the office to confront their specific call-out pattern before they hit the final warning limit.Fearless Termination: Why keeping an unreliable employee out of fear of a schedule gap is an illusion, and why you must cut them loose to protect the culture of your store.Resources & Links:Download the Attendance Pattern Audit: Text the code word THRIVE109 to 9 5 6 - 8 9 7 - 9 1 9 2.Get the Digital Interactive Version: Email the code word THRIVE109 to [email protected] for a mobile-friendly checklist to log your compliance records and cover your assets.Recommended Listen: Drive: Episode 100.
Embed this episode
NOW PLAYING
ABSENTEEISM MITIGATION (ENFORCING STRICT ATTENDANCE PROTOCOLS AND OBJECTIVE ACCOUNTABILITY)
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.