Accessible AI Is Better Business, with Rachael Mole - Moleworks [084]

AI could become the most powerful workplace adjustment ever created—or another system that quietly excludes millions. The difference comes down to design. Accessibility cannot be retrofitted after launch or treated as a compliance exercise. With one in four people in the UK living with a disability, inclusive AI is not a niche concern. It is a mainstream product, workforce and commercial issue.Rachel, an independent AI ethicist and operations consultant, explains how generative AI can reduce barriers by summarising information, supporting different communication needs and offering personalised assistance without forcing employees to disclose a disability. But the opportunity will be lost if organisations ignore training, biased data and inaccessible interfaces. She makes the case that we should involve disabled people in design, question vendors about testing and failure modes, and equip managers to support adoption. Done well, accessible AI improves dignity, productivity and innovation. Done badly, it simply automates exclusion.AI is our Business.UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co