Achieving Hybrid Harmony: Post-Pandemic Leadership Insights with Sue Naughton-Marsh

We interview Sue Naughton-Marsh to explore the complexities of achieving hybrid harmony in the post-pandemic workplace. As organisations settle into 2-3 days a week hybrid model, the balance between engagement and autonomy becomes crucial. Sue discusses the importance of developing a leadership model that supports this balance and helps organisations understand the reasons behind adopting a hybrid model. She also highlights the need for training programs to fill the gaps for team leaders and senior leaders, focusing on structured engagement when employees come into the office. Additionally, Sue shares insights on the considerations regarding the cost-effectiveness of maintaining expensive office spaces.