Achieving Next Gen CX With Customer Interactions Suite From Tata Communications

from CX Today · host CXToday.com

CX Today's Charlie Mitchell hosts Mauro Carobene, Vice President of the Customer Interactions Suite at Tata Communications.They deep dive on the Customer Interactions Suite from Tata Communications, which unifies CCaaS and CPaaS. In doing so, they discuss:The benefits of an all-in-one offeringThe types of business the suite typically attractsWhat the recent acquisition of Kaleyra brings to the suiteWhat's next for the suite?

Episode metadata supplied by the publisher feed · Published Apr 29, 2024

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Achieving Next Gen CX With Customer Interactions Suite From Tata Communications

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