Actions or Words? Which One Works Better?
from The Forgiving Path Hosted by William Senyard
Dr Bill will take a look at a 2012 research paper that asks the question--from the victim's point of view, "Do actions (i.e., restitution) speak louder than words (i.e., apologies)?" Ultimately, do either or both considerably help. Fascinating study. Hopeful for victims.
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This episode is 15 minutes long.
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This episode was published on January 11, 2021.
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