Activating Empathy in the Social Sector ft. Heather Hiscox

Watch this episode to learn how a new framework can help changemakers create empathic connections while doing social impact work. Heather Hiscox is the founder and CEO of Pause for Change and Co-Creator of the Possibility Project, an online conversion series for disruptive changemakers. In this episode, she unpacks her P.A.U.S.E framework and describes how empathy is a thread throughout. We also discuss why listening and “meeting people where they are” is critical to changemaking. 00:00  Introduction 00:23  About Heather Hiscox 2:17  What does Heather mean by “status quo problem solving skills?” 4:14  What is the P.A.U.S.E. framework? 6:30  Examples of positive outcomes thanks to the P.A.U.S.E. framework 9:05  Assisted a local government in recognizing how higher crime rates was due to a problem with accessible housing 11:38  How is the P.A.U.S.E. framework similar to Design Thinking? 13:12  Why listening is key to empathy 16:59  How empathy can help changemakers maintain joy and optimism while navigating through systemic issues 21:34  What is the Possibility Project? 24:26  Heather’s self-empathy practices 26:11  Heather Hiscox’s Purposeful Empathy Story 30:07 Conclusion CONNECT WITH HEATHER ✩ Website: www.PauseForChange.com ✩ Website: www.PossibilityProject.org ✩ LinkedIn: https://www.linkedin.com/in/heather-hiscox-1a61623a/ CONNECT WITH ANITA ✩ Email [email protected] ✩ Website https://www.anitanowak.com/ ✩ LinkedIn www.linkedin.com/in/anitanowak ✩ Instagram https://tinyurl.com/anitanowakinstagram ✩ Twitter https://twitter.com/anitanowak21 ✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook ✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity ✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast This episode was brought to you by Grand Heron International REACH THEM AT ✩ Website www.grandheroninternational.ca; www.ghi.coach ✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/ ✩ Facebook https://www.facebook.com/grandheroninternational/ ✩ Instagram @Grand_Heron_International ✩ Twitter @GrandHeronIntl ✩  https://twitter.com/GrandHeronIntl To watch the video with subtitles: https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A Video Edited by David Tsvariani