ActiveOps (AOM) Interim results presentation - November 2024

ActiveOps Executive Chair, Richard Jeffery and CFO, Emma Salthouse present the group's results for the six months ended 30 September 2024. Richard Jeffery, Executive Chair 00:16 - Introduction 01:37 - Key strengths 03:35 - Fidelity International case study 04:56 - H1 FY25 highlights Emma Salthouse, CFO 06:58 - Commercial model 08:20 - H1 FY25 financial highlights 09:41 - EBITDA bridge 11:11 - SaaS ARR 13:14 - Australian Tier 1 banking customer case study 16:19 - Financial Summary Richard Jeffery, Executive Chair 17:00 - Market drivers 18:19 - AI opportunity 21:25 - Control IQ Series 4.0 22:48 - Sales team expansion 24:57 - Addressable market 26:35 - Summary & outlook ActiveOps is a Software as a Service business, dedicated to helping organisations create more value from their service operations. ActiveOps' Decision Intelligence software solutions are specifically designed to support leaders with the vast number of decisions they make daily in the running their operations. Our customers make better decisions and consume less time and effort making them. The outcomes are significantly improved turnaround times and double-digit improvements in productivity with backlogs of work materially reduced. Customers also leverage the capacity created to invest in transformation and development, and more efficiently utilise resources. The Company's AI-powered SaaS solutions are underpinned by 15+ years of operational data and its AOM methodology which is proven to enhance cross departmental decision-making. The Company has approximately 190 employees, serving a global base of enterprise customers from offices in the UK, Ireland, USA, Canada, Australia, India, and South Africa. The Group's customers are predominantly in the banking, insurance, healthcare administration and business process outsourcing (BPO) sectors, including Nationwide, TD Bank, Elevance and Xchanging.