Adam Youngblood on AI Onboarding Strategies – IT in the D 553

This week, we welcome Adam Youngblood, AI strategist, to discuss how AI and agentic AI are becoming pervasive, why early “super Google” use is giving way to assistants that perform work, and how non-technical users can start by asking AI questions when they don’t know where to begin. The conversation covers Claude (including Cowork) for research, costing, and spreadsheet creation; the lack of effective onboarding and growing privacy concerns; and frustration with AI bots conducting first-round job interviews. Adam describes agentic tools like OpenClaw and emerging offerings from Google, Amazon, and others, plus practical business opportunities (reducing waste, after-hours call handling, predictive maintenance, and camera-based visual inspection), while also addressing job displacement, data center power/water demands, and calls for ethics and guardrails.