Adding scale and value in a services business

"It's always on the top of my to-do list, because I can't stand doing that other stuff… it's painful," says physiotherapist and pilates instructor Becky Dyer when asked about working on her business, rather than in it. "I had an admin assistant helping me and she's recently left, and I've decided to suck it up and do it myself." Becky's struggles are all too familiar for every business owner, yet her outlook on where her priorities lie is a source of inspiration. Speaking on the latest episode of the My Business Podcast, Becky discusses: Her approach to 'upselling' through offering value-add services How she is adding scale by taking her services business online Tips for building a business solely around a referral network Managing the challenge of working on a business when your heart lies with the job And more! http://www.mybusiness.com.au