Addressing HR Challenges in Pharmacy | Britney Beck, Hi-Wire HR Consulting

In this episode, host Mike Koelzer talks with Britney Beck, the owner of Hi-Wire HR Consulting, discussing the unique HR challenges independent pharmacies face. The conversation sheds light on handling difficult staff, attendance issues, the balance between business needs and employee management, and the impact of COVID-19 on pharmacy businesses. Beck emphasizes the importance of a balanced and consistent approach to HR management in the pharmacy sector, highlighting the need for clear policies, flexibility, and empathy in the workplace. They also discuss the fear of employee turnover, the impact of employee behavior on brand image, and the importance of professional assistance in HR management. https://hiwirehr.co/ The Business of Pharmacy Podcast™ offers in-depth, candid conversations with pharmacy business leaders. Hosted by Mike Koelzer, an independent pharmacist in Grand Rapids, Michigan, each episode covers new topics relevant to pharmacists and pharmacy owners. Tune in to a new episode every Monday morning.