EPISODE · Mar 20, 2022 · 35 MIN
Adjusting to the new normal
from RO-AR.com : Numbers, Nuances & Observations · host ROStrategy
In this full interview with Jason Brunet from Pyxis Solutions, we chat about the changing work environment and debt purchase market process in Canada. A new area of focus is on customer treatment and vulnerability in the Canadian market. A new customer-centric approach to resolving outstanding debt can result in better outcomes for the customer and the debt buyer/creditor. It is a big change underway. We also discuss hybrid working, which is resulting in challenges with hiring, attrition and retention of staff. A change the market is now starting to adjust to, settling on new tools for management in this new environment. Find more videos at www.ro-ar.com More insights and videos at https://www.ro-ar.com
What this episode covers
In this full interview with Jason Brunet from Pyxis Solutions, we chat about the changing work environment and debt purchase market process in Canada. A new area of focus is on customer treatment and vulnerability in the Canadian market. A new customer-centric approach to resolving outstanding debt can result in better outcomes for the customer and the debt buyer/creditor. It is a big change underway. We also discuss hybrid working, which is resulting in challenges with hiri...
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Adjusting to the new normal
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