After missing hiring goals, IRS dials back taxpayer phone assistance targets

The IRS says it’s ready for this year’s filing season which began on Monday. But the agency faces a slew of challenges. A looming government shutdown would limit its ability to serve taxpayers. The agency also missed several key hiring goal for the filing season and is scaling back expectations for how many calls from taxpayers it will answer. Federal News Network’s Jory Heckman has more. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.