After The Call: Christy Perez

Christy Perez recently retired after an incredible career as a 911 dispatcher in Tennessee, and she didn’t just do the job — she changed it for the better. Known for her leadership, heart, and relentless commitment to doing things the right way, Christy left her center as a true legend.In this episode, Christy pulls back the curtain on what it’s really like to be a dispatcher. She shares unforgettable stories from behind the headset, the pressure of being the calm voice in chaos, and how dispatchers quietly shape outcomes every single day. We also talk about the transition into retirement — the emotions, the identity shift, and what life feels like after years of serving on the front lines without ever being seen.This is a must-listen for dispatchers, first responders, and anyone who wants to understand the unseen heroes who answer the call before anyone else.