Agency vs In-house? Why That’s The Wrong Question episode artwork

EPISODE · Sep 10, 2025 · 22 MIN

Agency vs In-house? Why That’s The Wrong Question

from The Bottom Line: Ecommerce Tactics for Profitable Growth

👉 Grow your bottom line: https://www.kynship.co/ Too many brands expect an agency to come in and 10x their business without fixing anything internally.In this episode, I get brutally honest about something I don’t think enough people in our world talk about: agency incentives, pricing structures, and who’s actually responsible for growth. (Hint: it’s not your agency.)I walk through why most agency pricing models are broken and how we’ve structured ours at Kynship to align incentives the right way. I also get into the real reason your business might be stuck, because growth takes way more than good ads or flashy creative. If your margins suck, if retention’s declining, if your ops are a mess... No agency can fix that for you.Growth is a team sport, and it's time we started treating it that way.Let's jump right in!Key Takeaways:00:00 Intro 00:46 Agency incentives and pricing structures01:50 Value over price02:58 How we structure things at Kynship 04:56 What most people get wrong when hiring an agency 07:54 The reality of in-house talent09:19 Exceptional growth talent is expensive10:05 Growing your business is not our job 15:23 Agency vs. in-house talent 19:29 What I want you to take away from this episode21:27 Outro Additional Resources:Follow us on X:👉 Cody: https://x.com/Cody_Wittick 👉 Taylor: https://x.com/TaylorLagace The Bottom Line is your go-to podcast for honest ecommerce conversations on profitable growth strategies. Join Cody Wittick and Taylor Lagace, Co-Founders of Kynship, as they dive into the challenges and strategies for growing ecommerce brands to 8-9 figures. They share insights on overcoming ad creative challenges, managing cost caps, scaling Meta ads, unit economics and forecasting, and expanding influencer marketing programs.Their expertise in performance marketing is not just theoretical; with a track record of launching successful campaigns for major brands (M&Ms, Purdy & Figg, Supergut, & AnimalHouse Fitness, to name a few) and generating over $350M in revenue, they offer practical, actionable advice.So, if you're looking to improve your marketing strategies, boost profitability, or scale your ecommerce brand, this podcast draws on experience from industry leaders and founders just like you. 🎧 Follow the podcast on your favorite app, so you never miss an episode: https://pod.link/1631630533 

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Agency vs In-house? Why That’s The Wrong Question

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This episode was published on September 10, 2025.

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