Agentic AI Beyond the Hype: How Banks Are Actually Deploying It

KeywordsAI, agentic AI, Work Fusion, RPA, intelligent automation, compliance, machine learning, LLMs, automation, enterprise technologyEpisode SummaryAgentic AI dominated industry conversation in 2025. But in 2026, enterprise leaders are asking a harder question: How do we deploy AI agents safely, accurately, and in production environments?In this episode, Maribel Lopez speaks with Peter Cousins, CTO of WorkFusion a UiPath company, about how AI agents evolved from RPA and intelligent automation into production-ready “digital workers.” The discussion focuses on regulated industries, where explainability, auditability, and risk controls matter as much as automation gains.Rather than hype, this conversation explores what it takes to operationalize AI agents: governance frameworks, confidence thresholds, human oversight, and model risk management.Sound Bites"2025 was the big agentic AI year.""You can't just throw it in and it's good to go.""It's been great talking to you."Chapters00:00Introduction to Agentic AI and Work Fusion02:00Transitioning from RPA to AI Agents04:38Operationalizing AI Agents in Business09:21Navigating the Hype of Agentic AI12:04The Role of LLMs in Regulated Environments14:47Multi-Agent Orchestration and Collaboration17:21Improving AI Agents through Learning21:01The Importance of Non-Human Identity in AI24:06Closing Thoughts on Adopting Agentic AI STAY CONNECTEDSubscribe to the AI with Maribel Lopez audio podcast: https://www.buzzsprout.com/1947446Subscribe to my LinkedIn newsletter — AI Decoded with Maribel Lopez: https://www.linkedin.com/newsletters/ai-decoded-with-maribel-lopez-7312533413582827520/Lopez Research blog: https://www.lopezresearch.com/research/Follow me on LinkedIn: https://www.linkedin.com/in/maribellopez/Follow me on X: https://x.com/MaribelLopez