Agentic AI: The Future of Marketing Workflows

Guest: Christian Monberg, CTO & Head of Product at Zeta Global Host: Mark Fidelman 🔑 Episode Summary In this episode, Mark Fidelman sits down with Christian Monberg, CTO at Zeta Global, to unpack the rise of Agentic AI and what it means for the future of marketing. From redefining the marketing funnel to exploring "agents talking to agents," the conversation covers both the opportunities and risks as AI reshapes how marketers operate. Christian explains the difference between AI agents and Agentic AI systems, why deterministic data foundations matter, and how enterprises can prepare for a world where much of the tedious marketing work is automated. Together, they explore the promise, the pitfalls, and the practical steps CMOs must take today to stay relevant tomorrow. 📌 What You'll Learn The difference between AI agents (task-specific) and Agentic AI (orchestrated systems). Why deterministic data is critical in a probabilistic AI world. How Agentic AI could automate and enhance the traditional marketing funnel. The evolving role of CMOs when agents can write, send, and close deals. The potential "dark side" of Agentic AI—manipulation, social engineering, and AI-to-AI marketing warfare. The future of UI on demand and "GenUI" in enterprise software. Real-world jaw-dropping examples of what Agentic AI systems can already do. 🔥 Notable Quotes "Agents are task-specific. Agentic AI is the orchestration of many agents with deterministic foundations." – Christian Monberg "AI isn't going to replace you. But someone who knows how to use AI will." – Mark Fidelman "The only way to beat manipulative AI is with better AI." – Christian Monberg 🏢 About Zeta Global Zeta Global is the AI-powered marketing cloud that leverages proprietary AI and trillions of consumer signals to make it easier to acquire, grow, and retain customers more efficiently. Zeta Global helps enterprises unify fragmented data and drive growth with an AI-native marketing platform. Their proprietary Data Cloud covers 245M consumers, enabling brands to deliver personalized, real-time experiences across the customer lifecycle. Learn more at zetaglobal.com. 📅 Don't miss Zeta Live on October 9th a one-day event showcasing their latest Agentic AI applications. 📣 Connect with Us Host: Mark Fidelman on LinkedIn Guest: Christian Monberg  Podcast Website: Agentized.ai