Agentic Shopping, Retail Data, & AI's Future | Ananda Chakravarty, VP Research @ IDC Retail Insights

In this episode of Retailgenic, Scot Wingo welcomes Ananda Chakravarty, VP of Research at IDC’s Retail Insights Group. Ananda shares his decades of retail and technology experience spanning Monster, Staples, Oracle, Diebold Nixdorf, and Forrester to help break down:The real definition of Agentic AIHow retailers must prepare their data and sites for AI agentsWhy product discovery is ripe for AI-driven transformationThe massive implications for pricing, loyalty, personalization, and retail mediaHow agent-to-agent commerce may soon reshape buying behavior entirelyThis is a must-listen for anyone thinking about the future of retail, commerce, and AI.📰 Subscribe to the free Substack: retailgentic.ai📺 Watch episodes on YouTube: youtube.com/@retailgentic🎧 Listen wherever you get your podcasts: Spotify, Apple, etc.Highlights:00:02:15 Ananda explains his IDC report on agentic AI & product discovery00:05:00 His career journey: engineering to business to retail tech00:10:45 Early e-commerce work at Monster, Staples, Talbots00:26:00 Deep dive into agentic AI orchestration & multi-agent workflows00:36:00 What retailers should do today to prep for AI agents00:41:00 How pricing, loyalty, and personalization will change00:44:00 Agents negotiating with agents (agent-to-agent commerce)00:48:00 The rapid acceleration of agentic traffic vs human traffic00:49:00 Where to follow Ananda's work