Agile: A Customer Centric Approach
from Better Ways of Working Hosted by Dave Borzillo
In this conversation, Dave and Hoz explore the principles of Agile, emphasizing the importance of customer focus, mindset, and leadership in successful Agile transformations. They discuss the launch of Hoz's podcast, Dead Sprint Radio and address common misconceptions about Agile practices. The dialogue highlights the need for real-world applications of Agile principles and the responsibility of Agile coaches to improve the industry. Takeaways - It's about focusing on the customer and these other principles. - Agile is really meant for people. - You have to buy in that this is the way you should move forward. - Agile is not broken, it's how we use it. - There's a lot of bad Agile out there. - Real applications are not what to do. - We need to fix the bad Agile that's out there. - If you don't implement those programs well, the customer isn't happy. - Agile is not working because it's not being used correctly. - The psychological part of Agile is crucial for change. Chapters 00:00 Introduction to Agile and Personal Journey 03:30 Weaponizing Agile: Misunderstandings and Lessons Learned 06:33 The Purpose of Dead Sprint Radio 09:31 The Role of Leadership in Agile Transformations 12:33 Addressing the Misconceptions of Agile Coaching 15:55 Understanding Agile as a Mindset 18:27 Engaging with the Agile Community Get full access to Better Ways of Working at bwow.substack.com/subscribe
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