AH027 - What is Pharmacy Benefit Management? With Jillian Lonson and Jean Beman, Part 1

In this episode of the Astonishing Healthcare podcast, Jillian Lonson, PMP®, Sr. Director, Benefits Administration & Operations, and Jean Beman, Manager, Benefits Operations & Administration, join host Justin Venneri for part one of a two-part discussion about what pharmacy benefit management (PBM) entails. They describe the basics and then peel back the layers of what PBMs do to ensure that a prescription processes correctly - per your pharmacy benefit - so you can pay the correct amount at the pharmacy counter or receive your medication in the mail.Jillian and Jean also share their professional journeys within the PBM industry, highlighting how their roles and teams are central to configuring and testing plan benefits so that formularies, the network, and clinical programs are set up correctly. This informative episode sets the table for a deeper dive into the configuration and testing that go on behind the scenes!Related Content:AH001 - Building a PBM: Tech, Navigating Growth, and Delivering Value with AJ LoiaconoWhat Is the Role of a Pharmacy Benefits Manager (PBM)?Pharmacy Benefits 101: What is a Formulary?Please visit Capital Rx Insights for more information, including this episode's transcript!