AH028 - What is Pharmacy Benefit Management? With Jillian Lonson and Jean Beman, Part 2

In this Part 2 episode of Astonishing Healthcare, Justin Venneri continues the discussion about what a pharmacy benefit manager (PBM) does with Capital Rx team members Jillian Lonson, PMP®, Sr. Director, Benefits Administration & Operations, and Jean Beman, Manager, Benefits Operations & Administration. They dive deeper into the weeds and geek out on topics including benefit configuration, enhancements, and testing to be sure everything is set up correctly! They also explain how JUDI® is different and makes several aspects of the process far simpler than they've experienced in the past with legacy software solutions.Jillian and Jean also share their perspectives on the common challenges employers, for example, face when configuring and implementing a new PBM. They offer advice to ensure things go smoothly, emphasizing the importance of considering member experience. Last, Jean explains how JUDI's design enables the deployment of enhancements such as a new Medicare Prescription Payment Plan (M3P) solutions with relative ease.Related Content:AH027 - What is Pharmacy Benefit Management? With Jillian Lonson and Jean Beman, Part 1Government Programs: The True Meaning of Customization (with Jason Barretto)Pharmacy Benefits 101: Successful ImplementationsPlease visit Capital Rx Insights for more information, including this episode's transcript!