AH082 - Pharmacy Benefit Implementations: Have No Fear, Alignment & Process are Here

In this episode of the Astonishing Healthcare podcast, Tracey Rollins, CPM (Sr. Director, Client Implementations) and Kristen Morgan (Director, Health Plan Implementations) join Justin Venneri in the studio for a discussion about pharmacy benefit implementations and how switching to an aligned, transparent partner can be efficient and a pleasant experience, despite the complexities involved.Tracey and Kristen explain how employers and health plans can prepare for and manage the transition to a new pharmacy benefits partner, emphasizing the role that the PBM should play and the importance of making strategic decisions early in the process to build trust and ensure a seamless implementation. They highlight how the process improves with time and growth, offering more reassurance that clients' needs can be met, recent trends and enhancements to the process (e.g., that larger employers are starting the process earlier than ever and becoming more sophisticated), and the role advanced technology platforms like Judi play in maintaining flexibility and compliance in a rapidly evolving regulatory landscape.Related ContentPharmacy Benefits 101: Successful ImplementationsSigns it is time to change your PBM vendor, and how to overcome common hesitationsReplay: The Future of Health Benefit Design: How Judi® Powers Seamless Care and Better OutcomesWhy Savings Don't Materialize: The Truth About Pharmacy Benefit Procurement eBookFor more information about Capital Rx and this episode, please visit Capital Rx Insights.