EPISODE · Oct 9, 2021 · 37 MIN
AI Adoption Study
from The Contact Center Gurus · host Owen McGrath, Darren Prine
The results from the survey will help companies cut through the noise and understand industry best practices. In addition, it will help executives understand:-How they stack up to their peers-Why companies have and haven't adopted AI-What were the results by those who have adopted AI-Cost/benefit data Episode Sponsorswww.supportlogic.iowww.balto.ai/guruwww.ozonetel.comwww.cloudtechgurus.com #balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM Produced by the Cloud Tech Gurus Team. Subscribe for more insights from industry leaders. Visit www.cloudtechgurus.com
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What this episode covers
In This Episode, We discuss why an AI Adoption Study is important to Contact Center Leaders with our Guest: Owen McGrath, Head of Sales for IV.ai. With Conversational AI continuing to grab headlines in the Contact Center world, many of us are left asking, “what’s real and what’s hype?” and “What works and what doesn’t?” We will discuss how you can be a part of this global scale study. Please reach out to: [email protected] Episode Sponsors www.supportlogic.io www.balto.ai/guru www.ozonetel.com www.cloudtechgurus.com #balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM
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AI Adoption Study
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