EPISODE · May 13, 2026 · 2 MIN
AI Agents & Coding — May 13, 2026
This Wednesday morning, the world of AI agents is exploding, with multiple sources confirming a major shift towards practical, revenue-generating applications across diverse industries. Both CustomerThink and CX Today highlight a strategic move by companies like Text and Intercom to rebrand around their AI agent products, turning customer service into a profit engine rather than just a cost center. Intercom, for instance, has officially changed its company name to Fin, signaling its AI customer
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AI Agents & Coding — May 13, 2026
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