AI Agents Doing Real Work: What Happens to IT Services (and Everyone Else) When Software Starts Acting

Explore how AI agents can help industrial organizations address labor shortages, digitize work, and do more with less. Ron Crabtree speaks with Len Landale and Scott McIsaac, co-founders of Helios Core AI, about moving beyond basic AI tools toward intelligent automation that can perform real work. They discuss where to begin, why processes and tribal knowledge must be documented, and how manufacturers can pursue measurable value without overlooking training or security.