AI Agents in Financial Services: Beyond Chatbots

A deep dive into how autonomous AI agents are transforming banking, insurance, and investment — the extended version. ## Topics covered - From rule-based chatbots to autonomous multi-step agents - Multi-agent orchestration in financial workflows - Cost controls and budget limits for AI operations - Real-world use cases: KYC automation, claims processing, portfolio rebalancing - The role of Claude, GPT, and open-source models in production - Building trust: explainability, audit trails, and compliance - Agentic workflows: planning, tool use, and self-correction ## Key insight The next wave of fintech innovation is not about better chatbots — it is about agents that can reason, plan, and execute multi-step financial tasks autonomously, with full audit trails and cost controls.