Ai & HR: What you really NEED to know w/ Surbhi Ugra

In this episode of The Workplace Wonderers, Blake Cohen and Kara Kirby sit down with HR transformation expert and AI educator, Surbhi Ugra, for a refreshingly honest conversation about what AI really means for HR professionals. From resume scanners and hiring bots to "humans in the loop" and AI-powered retention strategies, they cut through the noise and break down what’s hype, and discuss what’s actually happening. You’ll hear: * Why AI in HR isn't as flashy as you think (and why that’s a good thing) * How HR teams can shift from talent acquisition to talent retention * The overlooked need for domain expertise in an AI-driven future * What recruiters and job seekers both need to know about AI tools * Surbhi’s path from enterprise HR to AI-savvy consultant—and how you can follow it Whether you're AI-anxious or AI-curious, this conversation will leave you smarter, calmer, and maybe even inspired about what’s next for the future of work. To learn more about Surbhi, go to: https://crescendohrsolutions.com To learn more about Kara & Blake, go to: https://insightslg.com https://BlakeEvanCohen.com or https://TheMindCapital.com We hope you enjoyed another episode of the Workplace Wonderers!