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AI & Me: AI vs Human Customer Service. Which would you choose?

EPISODE · Jul 21, 2026 · 7 MIN

AI & Me: AI vs Human Customer Service. Which would you choose?

from The Afternoon Update with Lynlee Foo · host MONEY FM 89.3

Would you rather have an AI assistant answer instantly and solve your problem in under a minute, or wait to speak to a human? As AI transforms customer service, Lynlee Foo explores what people value most when they need help, and whether speed is becoming more important than human interaction.See omnystudio.com/listener for privacy information.

Episode metadata supplied by the publisher feed · Published Jul 21, 2026

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AI & Me: AI vs Human Customer Service. Which would you choose?

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