AI and Patient Navigation

Artificial intelligence (AI) is rapidly reshaping how patients search for, access and navigate care. Host Trevor DaRin is joined by Sg2 Senior Director Andrew Rebhan to explore the rise of the “AI care broker” and what it could mean for health care’s digital front door. From OpenAI and Anthropic to payers and disrupters, they unpack how AI intermediaries may increasingly steer patient decisions—often before a health system is even in the picture. We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.