AI and the Evolution and Automation of Live Chat - with LivePerson CEO Robert LoCascio

Today's guest is the great and brilliant Robert LoCascio, CEO of LivePerson, a public company providing real-time intelligent customer engagement solutions to 10,000+ customers, including giants like Citibank, HSBC, Orange, and The Home Depot. In this episode, Robert breaks down the opportunity spaces for conversational AI, exploring the automation, interfaces, and evolution of technologies. Want to support the podcast? Please consider leaving us a review: https://podcasts.apple.com/us/podcast/ai-in-business/id670771965

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This episode is 32 minutes long.

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This episode was published on January 19, 2021.

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